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IMPORTANT CHANGES FOR University Science Books USB CUSTOMERS

Published

Effective April 23rdth, 2018

For almost 30 years, textbooks published under the University Science Books (USB) imprint has been distributed into specified regions outside North America by the Higher Education division of Macmillan Education, Macmillan International Higher Education, part of Springer Nature. Since March 2017 the University Science Books (USB) titles were fully integrated into Springer Nature customer service and fulfillment systems.

Effective 23rd April, 2018, Scion Publishing Ltd. will take over all aspects of supply, fulfillment and lecturer samples copies.

From 23rd April, for all University Science Books (USB) titles, please visit: http://www.scionpublishing.com / to order inspection copies and for orders please contact: Simon.watkins@scionpublishing.com or 01295 258577

Customer service: NBN International / orders@nbninternational.com / 01752 202301

Before April 23rd, you may continue to contact your usual contact at Springer Nature.

All USB backorders which have not been processed by Springer Nature by the date of handover to Scion Publishers Ltd. will be transferred to Scion Publishing Ltd., so you don’t need to re-order.

The Macmillan International Higher Education sales team is working with Scion Publishing Ltd. to communicate this change to instructors and institutions that have adopted USB textbooks to ensure a smooth transition.

We will continue to support you in the usual way for all our other imprints. We continue our commitment to our customers and the academic community that we serve. To learn more about our complete textbook publishing program, please visit: www.macmillanihe.com.

Sincerely,

Katie Thorn

Sales and Marketing Director

Macmillan International Higher Education


Returns Policy

Up until 31st May, 2018 please follow the below return rules:

  • Returns from Springer Nature invoices:

SCSC c/o Macmillan Distribution (MDL)

Returns Door 10

Lye Industrial Estate

Pontardulais, Swansea, SA4 8QD

U.K.

          Springer Nature returns policy applies.

Any Springer Nature originated orders not returned by 31st May cannot be returned after this date to Scion Publishing Ltd. or Springer Nature. 

  • Returns from Scion Publishing Ltd. invoices: to Scion Publishing Ltd.:
  • Returns to be authorised by Scion in first instance: simon.watkins@scionpublishing.com / 01295 258577
    Once authorised, returns to be sent to: NBN International, 10 Thornbury Rd, Plymouth PL6 7PP

Terms and Conditions

Effective 23rd April, 2018, new Terms and Conditions may apply. These will be supplied by Scion Publishing Ltd.

Payment Terms

Please remit payments for outstanding invoices to the address indicated on your original invoice according to your usual payment terms.

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