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JOHN WILEY AND SONS

<p>JOHN WILEY AND SONS</p>

JOHN WILEY AND SONS


www.wiley.com

John Wiley & Sons

European Distribution Centre
New Era Estate
Oldlands Way
Bognor Regis
West Sussex

PO22 9NQ UK

Global Locations


Customer Service

Europe, Middle East and Africa (excluding Germany, Austria, Switzerland, Luxembourg, Liechtenstein)
Phone: +44 (0) 1243 843291
Fax: +44 (0) 1243 843303
Email: customer@wiley.com
Credit control: joafoster@wiley.com  Ms Jo Foster
Customer service: jcecil@wiley.com  Mrs June Cecil

Shipping charges for DPD to Poland
1-15kg     12.24 GBP
16-30kg    24.48 GBP


Wiley Return Policy

Return Address:

EDC Distribution Centre
Returns Department,
New Era Estate
Oldlands Way.
Bognor Regis,
West Sussex
PO22 9NQ
UK

****Please note: A new Returns Policy will be effective from 1st May 2018.
For more details please visit: Wiley Return Policy

Corporate & Trade Returns Policy for Wiley EMEA

This returns policy is applicable to all customers placing orders with Wiley EMEA

  • Products can be returned within 12 months of invoice date, unless an alternative date has been agreed in advance.
  • All returns must be received within 3 months of authorisation.
  • Returns are made at the customer’s expense.  Wiley will not accept any charges levied by shipping agents
  • Sets/bundles must be in original shrink wrap. Individual components from a set/ bundle will not be accepted as returns.
  • Credit will not be issued if:
    • Products have been out of print for 180 days or more
    • Products have been purchased from any entity other than John Wiley & Sons Ltd
    • Any product is not in resalable condition – eg: damaged, stickered or marked (unless received damaged)
    • Products are received outside the returns periods specified in this Policy without authorisation
  • Returns remain the customer’s property and responsibility until receipt in our Warehouse. Customers are liable for any shortages or damages during transit
  • Consignments should be sent to Wiley Returns Department at the address below and must be packed securely to ensure safe arrival and contain relevant documentation (including authorisation, if applicable)
  • All returns exceeding 17 boxes or a pallet (maximum height 1.2m & maximum weight 500k) must be booked-in at returnsedc@wiley.com

Please Note: Wiley will not return product to customers which have been shipped to Wiley in violation of this policy. 


Payment Details:

GBP EUR USD

*New Bank Details from 1st August 2016


 

GBP
Bank:
JP Morgan Chase Bank N A
London, UK
A/C no: 41363586
IBAN
GB26CHAS60924241363586
SWIFT/BIC
CHASGB2L
Sort Code
60-92-42

EUR
Bank:
JP Morgan AG
Frankfurt, Germany
A/C no: 6161613820
IBAN
DE95501108006161613820
SWIFT/BIC
CHASDEFX
BV
50110800

USD
Bank:
JP Morgan Chase Bank N A
New York, United States
A/C no: 825158491
SWIFT/BIC
CHASUS33
ABA
021000021

 


The company was founded in 1807,by Charles Wiley during the Jefferson presidency. In the early years, Wiley was best known for the works of Washington Irving, Edgar Allan Poe, Herman Melville, and other 19th century American literary giants. By the turn of the century, Wiley was established as a leading publisher of scientific and technical information.

Wiley is the international scientific, technical, medical, and scholarly publishing business of John Wiley & Sons, with strengths in every major academic and professional field and partnerships with many of the world's leading societies. Wiley publishes nearly 1,500 peer-reviewed journals and 1,500+ new books annually in print and online, as well as databases, major reference works and laboratory protocols.
Key Subjects: Chemistry, Food Science, Veterinary Medicine, Engineering, Classical Studies, History.


Brands & Imprint

RESEARCH

PUBLISHING


SOLUTIONS


Institution Types and FTE bands

Customer Type (FTE)
FTE Band
FTE Range - From
FTE Range - To
Academic *
Small
1
10000
 
Medium
10001
40000
 
Large
40001
-
Corporate/Government **
Small
1
1000
 
Medium
1001
10000
 
Large
10001
-
Hospital *** (USA, UK, Australia & New Zealand)
Small
1
99
 
Medium
100
250
 
Large
251
-
Hospital *** (Rest of World)
Small
1
99
 
Medium
100
500
 
Large
501
-

FTEs = Full Time Equivalents
* for Academic Institutions: includes students and faculty, and excludes staff
** for Corporate/Government Institutions: includes all employees
** for Hospitals: based on number of patient beds


WIley Online Product

Wiley Catalogues


When the world of education is facing new challenges we offer a few useful educational solutions which could help in the educational process.

 Inspection Copy Program
For instructors we can offer:
Free inspection copies for course appraisal
Access to instructors online supplementary teaching material,  following a confirmed adoption.
Just choose a proper books for you course from our offer and let us know – we will arrange free Inspection Copy for you as you could try it before adopting it to your classes.
Complete Textbook list available at:
Textbooks and Courses

General rules about Inspection Copy Program
1.    Each Lecturer should apply individually for inspection copy  
2.    According to the publisher policy all Inspection Copies requests are verified. Verification is a standard procedure
3.    Only 3 titles can be ordered at one time  by one teacher and within any one academic year. But final decision depends on publisher
4.    Not all titles are available on inspection – only those which are suitable for higher education level study and which have course adoption potential
5.    Books will only be sent to academic institution addresses
6.    You will be ask to complete the feedback form within 60 days of receiving your inspection copy

Please note that inspection copies (textbooks only) are supplied at the publisher's discretion only to those lecturers who: 
-    prepare new English course and need right textbook
-    teach their courses in English or plan
-    require their students to study from English-language textbooks
-    consider texts for course adoption for classes of 10 or more students. 
Requested data:
Name: 
School/University: 
Department: 
Full Department address:
Delivery address if different:
Title of textbook:
ISBN of textbook:
Class for Textbook adoption: 
Student Numbers for this class:
Language


Useful tools

Wiley Custom Select

*Free 30 day test drive available to instructors 


All Wiley E-books
Contacting Customer Care
Return Policy for E-books

Wiley E-books
Downloading Adobe E-books
Transferring Your E-book to a Reading Device
System and Software Requirements for Adobe E-books
Test Download for Adobe E-books
Usage Rights for Wiley Adobe E-books
Troubleshooting Adobe E-books

Wiley E-Text: Powered by VitalSource
Downloading the Free VitalSource Bookshelf Software
System Requirements for Wiley E-Text: Powered by VitalSource 
Test Download for Wiley E-Text: Powered by VitalSource 
Usage Rights for Wiley E-Text: Powered by VitalSource 
Troubleshooting Wiley E-Text: Powered by VitalSource


Wiley Logo


 

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